On Christmas Day the world came crumbling down for many online gamers. Steam, the video game selling platform operated by Valve found itself offline after users experienced a pretty serious issue. Once logged in, several users were able to see other pages as if that were under a completely different account.
Up front, this caused a lot of unintentional fear mongering. Users were going off onto the internet and making posts just about everywhere they could that their credit card information had been stolen. That hundreds of dollars had been taken from their accounts and so on. Quite a few of people were upset, and with a lot of misinformation going around about what was going on with Steam only made things worse.
However, at this time the incident has been resolved. According to a statement by Valve:
Steam is back up and running without any known issues. As a result of a configuration change earlier today, a caching issue allowed some users to randomly see pages generated for other users for a period of less than an hour. This issue has since been resolved. We believe no unauthorized actions were allowed on accounts beyond the viewing of cached page information and no additional action is required by users.
Basically it would seem according to Valve that nothing happened since this statement came 9 hours after the platform was hit with this error, which is 8 hours after the platform had been taken down. That is right, 1 hour after this all started going haywire, the Steam Store and Community pages were taken down before anything ‘bad’ could happen.
If Valve is to be trusted, and I see no terribly obvious reason that they can’t be, then it is safe to assume nothing happened to your information. No, you weren’t hacked, nothing was bought with your credit card, and Steam account holder can breath a sigh of relief. Here is a great video explaining what all technically happened:
If, for whatever reason you don’t trust anyone or anything, we have compiled a list of various links to help you along:
Valve Support – Just encase you believe any purchases or the like have been made with your credit/debit card. Do not call your card company and dispute the claim as you will end up suspending your account.
Double Check – Should you feel the need to review your account activity in the last day for any unauthorized actions, you may check your inventory history, purchase history, and comment history.
Safety Precautions – If you feel unsafe, but that nothing was purchased, you may unlink your credit card, change your password, or enable the steam verification app.
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